FAQ

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FAQ2023-08-24T07:10:43+00:00
1. What’s the lead time?2020-10-03T04:09:07+00:00

1–3 days for sample arrangement; 7–14 working days for standard orders; 20–25 working days for customized orders.

2. Are you a factory?2020-10-12T08:04:45+00:00

Yes, we are a professional factory of silicone product with over 10 years of history. And at present, we concentrate on developing and manufacturing sex toys.

3. Do you offer OEM/ODM service?2020-10-03T04:13:07+00:00

Yes, we provide OEM/ODM service and support for our network of retail and distributor partners.

4. How long is the warranty period of the product?2020-10-03T04:13:55+00:00

We offer a 12–18 months warranty. During the warranty period, if any defects happen, please send us a picture or a video. We will analyze the problem and will asap give you a free replacement or a better solution.

5. What payment methods do you accept?2020-10-03T04:14:30+00:00

We accept T/T, PayPal, Western Union and MoneyGram.

6. Do you have catalog and price list?2020-10-03T04:15:04+00:00

Yes, you can download our free catalog on our website and contact us by quote form to get your price list.

7. What is your sample policy?2020-10-03T04:16:00+00:00

Free samples are available. Please send us your contact information, and the sample will be sent out within 3 days.

8. How to cooperate?2020-10-03T04:16:54+00:00

Only 6 steps, your ideal sex toys will be transformed into reality, which includes communication, discussion, sampling, confirmation, bulk production and delivery.

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